Privacy Policy

We collect data that you provide directly and data collected automatically when you use the website.

• Booking and contact data: name (if provided), phone number, WhatsApp messages, email address, pickup/drop-off details, date/time, passengers, luggage notes, and any messages you send.
• Technical data: IP address, device/browser information, pages visited, and basic analytics events (where enabled).

• To reply to your enquiries and confirm bookings.
• To provide the service (airport pickup, cruise transfer, long-distance trips, etc.).
• To communicate important updates (timing, meeting point details, changes).
• To improve our website and services through aggregated analytics (where enabled).
• To comply with legal obligations when applicable.

We process personal data under one or more of the following legal bases:

• Contract / steps before a contract: to provide quotes and complete your requested transfer.
• Legitimate interests: to improve service quality, prevent abuse, and keep the website secure.
• Consent: where you choose to contact us via WhatsApp/email, or where cookies/analytics require consent.
• Legal obligation: where we must keep records or comply with applicable law.

We use necessary storage to remember your choices. With your permission, Google Analytics measures website use and Google Ads measures and personalizes advertising. You can change your choices in Cookie Settings. Analytics and advertising are independent optional choices, denied by default. Accept all grants both; Reject non-essential denies both. Reopen Cookie Settings in the footer to change or withdraw consent. We store the consent version, choices and timestamp locally for 180 days. Google Tag Manager loads only after an optional category is accepted. Enquiry measurement uses a random reference and coarse counts, not your phone number, addresses or message text. A reference linked to a conversation is handled as personal data in our operational records.

We do not sell your personal data. We may share data only when necessary:

• Service providers: hosting, analytics, communication platforms (e.g., WhatsApp), and payment providers where relevant.
• Operational needs: sharing trip details with the assigned driver to complete the service.
• Legal reasons: if required by law or to protect our rights and safety.

Some providers may process data outside the European Economic Area. Where applicable, we rely on appropriate safeguards (such as Standard Contractual Clauses) or other valid transfer mechanisms.

We keep personal data only as long as needed for booking management, customer support, accounting, and legal compliance.

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (where applicable)
• Object to or restrict certain processing
• Data portability (in certain cases)
• Withdraw consent (where processing is based on consent)
• File a complaint with a supervisory authority

Our services are intended for adults. We do not knowingly collect personal data from children without appropriate consent.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the last updated date.